About Us2023-11-04T14:18:42+00:00

About Us

We provide free, impartial advice to hundreds of local people every month.

We help people find a way forward during times of great stress and anxiety.

Our Mission

We’re passionate about improving the lives of local people through free advice, support and campaigning. We help people to overcome their problems, uphold their rights and create a fairer society for all.

Our advice helps keep a roof over people’s heads, put food on the table, heats homes, manages debt and gets welfare support to those who need it most.

“We can all face problems that seem complicated, overwhelming or unfair but knowing what steps to take next can be incredibly challenging – particularly when you’re coping with multiple issues or have additional needs. Citizens Advice is here for everyone – solving problems and transforming lives.”

Dr Sue Campbell, Chief Executive

Our Year in Numbers

* Numbers based on data from 2022/23

Calls received to our free phone number
Advice related emails sent and received
People seen in person
Service users with a disability or long-term health condition
Households supported with an emergency energy grant

More Information

Our Trustees

As an independent charity, Citizens Advice Winchester District is governed by a group of local Trustees who oversee the overall governance and strategic direction of our organisation. Our Trustee board also support our staff to [...]

Our History

The first Citizens Advice bureaux’s opened their doors in 1939, the day after war was declared. This new advice service was vital in supporting the civilian population during war time particularly with issues around housing [...]

Impact Reports

Our advice has an impact on every single person that we support. While each individual has their own unique situation, the overall data that we collect from our service-users  tells a story of the challenges [...]

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