Get Advice

Most people need advice at some point in their life. For some this could be a simple query, for others it may be a series of issues that has left them at crisis point.

Whatever your situation we are here to help. We offer free independent advice with compassion and without judgment.

Coronavirus Please call or email whilst face-to-face advice is suspended.

Available Monday to Friday, 10am to 4pm. Calls are free to this number.

Send Email

Complete all the details on our email contact form and a local adviser will get back to you. Available Monday to Friday.

Website >

Visit the National Citizens Advice website with online web chat available.

Citizens Advice Winchester District’s priority remains delivering a service that is safe for everyone.

At this time our drop-in services are temporarily closed, however we can still offer face-to-face appointments for those who phone / email isn’t appropriate.

We regularly pick up post from our offices, so do pop a note through the letter box with your contact details on and we’ll get in touch.


View Map

City Offices,
Colebrook Street,
SO23 9LJ

Monday 10:00-16:00
Tuesday 10:00-13:00
Wednesday 10:00-16:00
Thursday 10:00-16:00
Friday 10:00-13:00

Bishop’s Waltham

View Map

Well House
2 Brook Street
Bishop’s Waltham
SO32 1AX

Monday 10:00-14:00
Wednesday 10:00-14:00
Friday 10:00-14:00

More Help

Hampshire MacMillan Citizens Advice Service

Advice on benefits, finance, housing, and employment issues for those living with cancer. Open Monday to Friday 9am-4pm.

Universal Credit Help to Claim

National helpline for people making their first claim for Universal Credit. Open Monday to Friday 8.00am-6.00pm.

Consumer Issues

National helpline for clients with a consumer issue. Open Monday to Friday 9.00am to 5.00pm.