Calls to Citizens Advice Winchester District are now free of charge. Our new freephone number 0808 278 7861 has been made possible through funding to help Citizens Advice throughout the country deal with increased demand as a result of the coronavirus pandemic.

The new number is staffed Monday to Friday, 10am to 4pm. If the line is busy you can leave a message, and an adviser will call you back.

Lesley Rose, our Advice Services Manager, says: “Our telephone advice service has always been an important part of our advice delivery but none more so than during the current Coronavirus pandemic.

As we enter another lockdown, I’m really pleased that we can offer a free local Adviceline to anyone who needs our help. Having a freephone number will remove a significant barrier to access for some of our clients – giving everyone the ability to access our service easily.”

If you have a query relating to your employment, housing, financial situation, a benefits application, or anything else that’s causing you concern, then please do get in touch.