To help you begin to sort out your debts we have information on our website which covers: work out how much money you owe, which debts you should pay back first, how to get free statutory credit reports, sample letters and more. 

In addition you could download a step by step guide from National Debtline called ‘How To Deal With Debt’ which has clear advice for every step of the process:  

If after reading the information above you find that you require further support, you may wish to contact a debt advice organisation such as: 

You could also call the Citizens Advice debt helpline – it’s available 9am to 5pm, Monday to Friday on 0800 240 4420.  

You can also talk to us online about a debt problem using chat – we can usually help between 8am and 7pm, Monday to Friday. 

If you have any debt emergencies such as court forms or visits for bailiffs, please contact us immediately as there may be deadlines to meet.