If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called ‘raising a grievance’.
You might want to raise a grievance about things like:
- things you are being asked to do as part of your job
- the terms and conditions of your employment contract – for example, your pay
- the way you’re being treated at work – for example, if you’re not given a promotion when you think you should be
- bullying
- discrimination at work – for example, you might think your work colleagues are harassing you because you because of your race, age, disability or sexual orientation
It may be possible to sort out your complaint by simply talking to your employer informally.
How to raise a formal grievance
Your employer should have a formal procedure for raising a grievance. You should try to follow this, where possible. You should be able to find details of your employer’s grievance procedure in your Company Handbook, HR or Personnel manual, on your HR intranet site or in your contract of employment.
If your employer doesn’t have a formal procedure, you can follow the Acas Code of Practice.
The Code of Practice sets out standards of fairness and reasonable behaviour that employers and employees are expected to follow in most situations when dealing with a dispute.
If you do end up making a claim to an employment tribunal, there is a strict time limit within which you’ll need to make your claim. This is usually three months minus one day from the date that the thing you are complaining about last happened.
https://www.citizensadvice.org.uk/work/problems-at-work/dealing-with-grievances-at-work/