FAQs

What can I do about a problem at work?

If you have a concern, problem or complaint at work, you might want to take this up with your employer. This is called 'raising a grievance'.  You might want to raise a grievance about things [...]

What can I do about a problem at work?

What can I do if I have problems with my employer paying me?

Your employer should pay you on time for work you’ve done - they should pay you on your agreed pay day. You can challenge your employer if:  they haven’t paid your wages  they’ve underpaid you  [...]

What can I do if I have problems with my employer paying me?

Where can I get help with business debts?

Business Debtline are experts in dealing with business debts. You can call them on 0800 197 6026, Monday to Friday, 9am to 5.30pm. You can also get advice online at https://www.businessdebtline.org/. 

Where can I get help with business debts?

Where can I get help with sorting out my debts?

To help you begin to sort out your debts we have information on our website which covers: work out how much money you owe, which debts you should pay back first, how to get free [...]

Where can I get help with sorting out my debts?

How do I fill out an Attendance Allowance form?

When you apply for Attendance Allowance you will need to fill out a form that the DWP will use to assess your eligibility. They'll be looking to see:  what difficulties you have, or how much [...]

How do I fill out an Attendance Allowance form?

Am I eligible for Attendance Allowance?

Attendance Allowance is extra money to help with your care needs if you've reached pension age and you have an illness or disability. Attendance Allowance isn't means tested so it doesn't matter what other money [...]

Am I eligible for Attendance Allowance?

How do I appeal a decision about my Personal Independence Payment?

If you disagree with a decision that’s been made about your PIP claim, you can challenge it.  You can challenge the Department for Work and Pensions (DWP) decision about PIP if:  you didn’t get it  [...]

How do I appeal a decision about my Personal Independence Payment?

How do I prepare for a PIP assessment?

The PIP assessment is an opportunity for you to talk about how your condition affects you. Its purpose is not to diagnose your condition or to serve as a medical examination.  It's important you prepare for [...]

How do I prepare for a PIP assessment?

How do I fill out a Personal Independence Payment form?

When you apply for PIP, you’ll need to fill in a form called ‘How your disability affects you’. You can use our guidance to help you. There is advice for each question, including:   what the [...]

How do I fill out a Personal Independence Payment form?

Am I eligible for Personal Independence Payment?

If you need extra help because of an illness, disability or mental health condition you could get Personal Independence Payment (PIP).  You don’t need to have worked or paid National Insurance to qualify for PIP, and [...]

Am I eligible for Personal Independence Payment?
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