If you disagree with a decision that’s been made about your PIP claim, you can challenge it. 

You can challenge the Department for Work and Pensions (DWP) decision about PIP if: 

  • you didn’t get it 
  • you got a lower rate than you expected 
  • you think your award isn’t long enough 

If you’re getting PIP but you want to challenge the amount, the DWP will look at your whole benefit claim again. This means they might decide you should get less benefit or not get the benefit at all. 


Apply for mandatory reconsideration 

The best way to apply for a reconsideration is touse the CRMR1 mandatory reconsideration request formon GOV.UK, or write a letter to the DWP explaining  why you disagree with the decision. 

You can call the DWP to ask for a reconsideration, but it’s better to have everything in writing. If you decide to call, make sure you follow up with a letter and advise the DWP you will be doing this. The contact details will be on the decision letter from DWP. 

Check the date on your decision letter. You need to ask for a mandatory reconsideration within 1 month of that date. If you use the form or send a letter, the DWP will need to receive it within 1 month. 


If you’ve missed the 1 month deadline 

It’s still worth asking for a mandatory reconsideration, as long as it’s within 13 months of the decision. 

You’ll need to explain your reasons for being late – for example if being ill or dealing with difficult personal circumstances meant you couldn’t apply in time. Use your form or letter to explain why your application is late, as well as why you disagree with their decision. 

The DWP can refuse your application if it’s late, but as long as you applied within 13 months of the date on your decision letter you can still appeal their decision at a tribunal. 


What you need to say 

You need to give specific reasons why you disagree with the decision. Use your decision letter, statement of reasons and medical assessment report to make a note of each of the statements you disagree with and why. Give facts, examples and medical evidence (if available) to support what you’re saying. 

This link explains what each of the questions is asking and goes into detail about how to answer each question.