Changing Lives
People come to us for advice on a wide range of issues. But they have one thing in common. They need help, often urgently.
Our advice changes people’s lives for the better, supporting them through difficult and challenging times.
We change lives
We even save lives
Case Studies
“If I didn’t come to Citizens Advice, I don’t think I’d be here now. I don’t think that I’d be with my children – and they’re my life.”
“It was the best advice I’ve ever had. It meant I could spend valuable time with my wife in the last year of her life, something I will be eternally grateful for.”
“Would I recommend them? Yes! I would shout from the rooftops: If you’ve got a problem, then come to Citizens Advice (Winchester)”
Research
& Campaigns
We use our clients’ experience, stories and evidence to research and campaign for positive change locally and nationally.
Your stories are important to us. You can help effect change for others by sharing your experiences – this will help us identify where policies aren’t working, and to spot emerging problems early.
Universal Credit managed payments to Landlords
If you receive the housing cost element of UC and it is paid directly to your landlord, please let us know if this is causing problems for you. Your evidence will help put this right. [...]