Previously the Winter Fuel Payment, which is worth up to £300, has been given to all pensioners regardless of income. However, this winter you’ll now only get the payment if you get certain benefits, including [...]
The year to April 2024 was an incredibly busy time for our service with more people helped and more issues dealt with than the preceding year. A dominant feature of our advice during the year [...]
My council tax bill is coming out soon and I am dreading opening it as it always goes up. My income has stayed the same but everything else is more expensive and I have hardly [...]
New research by Citizens Advice has found that more than one in four UK adults (the equivalent of 15.1 million people) say they’re likely to use Buy Now Pay Later (BNPL) to help with festive [...]
I’ve noticed mould and damp in our flat. It’s mainly in our bedroom, including some black mould on the carpet. I’ve been chasing our letting agency, who say they’ll speak to our landlord. I’m really [...]
In response to rising energy costs Citizens Advice and the Energy Saving Trust have come together to compile essential information and advice to help people manage their energy bills and understand how best to manage [...]
The Advice First Aid partnership aims to support some of the most vulnerable people in our community by training frontline workers to deliver basic advice ‘first aid’ to their beneficiaries. The training provided by [...]
The first Citizens Advice bureaux’s opened their doors in 1939, the day after war was declared. This new advice service was vital in supporting the civilian population during war time particularly with issues around housing [...]
Our advice has an impact on every single person that we support. While each individual has their own unique situation, the overall data that we collect from our service-users tells a story of the challenges [...]
