Our Wickham advice hub has now been open for just over a year and has been an enormously positive move for our organisation and our service-users. Our advice hub at Wickham Community Centre first opened [...]
A project run by Citizens Advice Winchester District, in partnership with the Southern Health NHS Foundation Trust, has been shortlisted for an NHS Parliamentary Award. The Citizens Advice Southern Health Project which provides one-to-one advice [...]
Previously the Winter Fuel Payment, which is worth up to £300, has been given to all pensioners regardless of income. However, this winter you’ll now only get the payment if you get certain benefits, including [...]
The year to April 2024 was an incredibly busy time for our service with more people helped and more issues dealt with than the preceding year. A dominant feature of our advice during the year [...]
I’ve noticed mould and damp in our flat. It’s mainly in our bedroom, including some black mould on the carpet. I’ve been chasing our letting agency, who say they’ll speak to our landlord. I’m really [...]
The Advice First Aid partnership aims to support some of the most vulnerable people in our community by training frontline workers to deliver basic advice ‘first aid’ to their beneficiaries. The training provided by [...]
The first Citizens Advice bureaux’s opened their doors in 1939, the day after war was declared. This new advice service was vital in supporting the civilian population during war time particularly with issues around housing [...]
Our advice has an impact on every single person that we support. While each individual has their own unique situation, the overall data that we collect from our service-users tells a story of the challenges [...]
