Rising water bills

Water bills are set to rise across England and Wales from April 2025, with Southern Water customers expected to see a 47% increase in their annual bill, up to £703 a year. Social tariffs however [...]

Rising water bills

Come and see us in the community

Did you know that as well as coming to see us in Winchester or Wickham you can also find us at one of our community outreach sessions? All our upcoming outreach sessions can be found [...]

Come and see us in the community

Wickham advice hub celebrates first birthday

Our Wickham advice hub has now been open for just over a year and has been an enormously positive move for our organisation and our service-users. Our advice hub at Wickham Community Centre first opened [...]

Wickham advice hub celebrates first birthday

CAWD project shortlisted for national award

A project run by Citizens Advice Winchester District, in partnership with the Southern Health NHS Foundation Trust, has been shortlisted for an NHS Parliamentary Award.   The Citizens Advice Southern Health Project which provides one-to-one advice [...]

CAWD project shortlisted for national award

Changes to the Winter Fuel Payment

Previously the Winter Fuel Payment, which is worth up to £300, has been given to all pensioners regardless of income. However, this winter you’ll now only get the payment if you get certain benefits, including [...]

Changes to the Winter Fuel Payment

Our Impact in 2023-2024

The year to April 2024 was an incredibly busy time for our service with more people helped and more issues dealt with than the preceding year. A dominant feature of our advice during the year [...]

Our Impact in 2023-2024

Dealing with mould and damp in a rental property

I’ve noticed mould and damp in our flat. It’s mainly in our bedroom, including some black mould on the carpet. I’ve been chasing our letting agency, who say they’ll speak to our landlord. I’m really [...]

Dealing with mould and damp in a rental property
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